GRRRRR

Debt collectors...yes they have a job to do, but do they have to be SO rude and obnoxious. I am dealing with a lady, on the 2nd on my house. The company we have the loan from is charging an extra amount for insurance. I have been back and forth with them about this. Our first has an impound account that automatically pulls and pays the insurance. I have had the same insurance company the entire time I have owned the house.

Out of the clear blue they said they had no proof of insurance, so I scrambled to get a copy of the insurance and get it to them and do what I am supposed to do. Then I find out it can take up to 2 months for them to verify and 2 more for them to reimburse for the extra charges....CRAZY, I don't have extra money growing off of trees! They want me to drop what I am doing to get them the necessary info, but they can take 4 months to get back to me...

Now after talking to them today, she says they seem to have lost it and I have to go through the whole proceedure again and they are trying to collect almost $1000.00 extra for this insurance. I am furious! I don't have the extra money and can't believe they lost the paperwork. I told her that was their problem and that I would not pay the amount. its not my fault they lost my paperwork, after I bent over backwards to have the necessary paperwork to them 2 days after I found out they needed it.